Members of PSPRS-managed Plans, employers, local boards, policymakers and the public may direct inquiries to the office Monday through Friday from 8:00am to 5:00pm (excluding state holiday's listed below); however, to ensure that the appropriate staff member is available, we encourage you to set up an appointment prior to visiting, as well as member and retiree walk-ins are welcome to come into the office prior to 4:00pm. In order to best provide information, take a look at the following options:
Calling PSPRS
Main phone line: (602) 255-5575
Main phone line (toll-free): (877) 925-5575
Main fax: (602) 255-5572
Visiting or Mailing PSPRS
3010 E. Camelback Rd., Suite 200
Phoenix, AZ 85016-4416
PO Box 17670
Phoenix, AZ 85011-0670
Cancer Claims
PO Box 17323
Phoenix, Arizona 85011-0323
Emailing and Faxing PSPRS
If you were unable to find your answers on our website, or have a suggestion for website improvement, you are welcome to email your questions through our Online Form, or Webmaster@psprs.com; inquiries will be answered within 2 to 3 business days. To submit emails that include attachments, select the appropriate email recipient from the following list:
Active Members email: ActiveMembersGroup@psprs.com
Active Members fax: (602) 296-2368
Retired/DROP members email: BenefitsGroup@psprs.com
Retired/DROP fax: (602) 296-2369
Health Insurance fax: (602) 296-2370
Legal Department: Legalteam@psprs.com
Legal fax: (602) 296-2374
Cancer Insurance: Cancerinsurance@psprs.com
Cancer Insurance claims fax: (602) 296-2371
Local Boards: Localboards@psprs.com
Employers: Employerservices@psprs.com
Requesting Public Records
To obtain records maintained by PSPRS pursuant to state and federal Freedom of Information Act (FOIA) laws, please complete and submit a Public Records Request Form. You may return the form by mail, fax or email to Records@psprs.com, but please note that a signature is required as we cannot accept an electronic signature. Additionally, PSPRS strives for transparency, but is prohibited from disclosing documents considered exempt from public disclosure under state law. A specific exemption to public disclosure exists in order to protect PSPRS investments and proprietary information and strategies of PSPRS investment partners.
Media Inquiries
Christian Palmer
Communications Director
cpalmer@psprs.com
(602) 793-5090
Social Media
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PSPRS closes in observance of the following state holidays:
- New Year’s Day (January 1st)
- Martin Luther King, Jr./Civil Rights Day (3rd Monday in January)
- Presidents' Day (3rd Monday in February)
- Memorial Day (Last Monday in May)
- Independence Day (July 4th)
- Labor Day (1st Monday in September)
- Columbus Day (2nd Monday in October)
- Veterans Day (November 11th)
- Thanksgiving (4th Thursday in November)
- Christmas (December 25th)
