Message about COVID-19: PSPRS is temporarily suspending in-person consultations and limiting public access to the office building. All benefits and services will continue without interruption. For additional information, please click here.
Members of PSPRS-managed Plans, employers, local boards, policymakers and the public may direct inquiries to the office Monday through Friday from 8:00am to 5:00pm, excluding state holiday's listed below; however, to ensure that the appropriate staff member is available, we encourage you to set up an appointment prior to visiting.
In order to best provide information, take a look at the following options:
Calling PSPRS
Main phone line: (602) 255-5575
Main phone line (toll-free): (877) 925-5575
Main fax: (602) 255-5572
Visiting or Mailing PSPRS
3010 E. Camelback Rd., Suite 200
Phoenix, AZ 85016-4416
PO Box 17670
Phoenix, AZ 85011-0670
Cancer Claims
PO Box 17323
Phoenix, Arizona 85011-0323
Emailing and Faxing PSPRS
Active Members email: Activemembers@psprs.com
Active Members fax: (602) 296-2368
Retired/DROP members email: Benefitsgroup@psprs.com
Retired/DROP fax: (602) 296-2369
EORP members inquiring to retire: EORPquestions@psprs.com
Fax: (602) 296-2369
Health Insurance fax: (602) 296-2370
Legal Department: Legalteam@psprs.com
Legal fax: (602) 296-2374
Cancer Insurance Department: Cancerinsurance@psprs.com
Cancer Insurance claims fax: (602) 296-2371
Local Boards: Localboards@psprs.com
Employers: Employerservices@psprs.com
For Members Participating in Nationwide Retirement Solutions
Phone: (855) 297-8228
Email: nrsforu@nationwide.com
Website: https://www.psprsdcplan.com
Address, Email, and Name Changes
Requesting Public Records
To obtain records maintained by PSPRS, please complete and return a Public Records Reproduction Request Form located on our Forms & Resources webpage. This form may be submitted to our office by mail, fax, or email to Records@psprs.com; however, we cannot accept an electronic signature. While PSPRS strives for transparency, we are prohibited by law from disclosing Personal Identifying Information (PII), or documents considered exempt from public disclosure under state law. A specific exemption to public disclosure exists in order to protect PSPRS investments and proprietary information and strategies of PSPRS investment partners.
Media Inquiries
Christian Palmer
Communications Director
cpalmer@psprs.com
(602) 793-5090
Social Media
Follow PSPRS on Facebook
Follow PSPRS on Twitter
Sign up to receive PSPRS News and Updates
PSPRS will be closed in observance of the following state holidays; however, if the holiday is on a Saturday, it is observed on the preceding Friday, and if the holiday is on a Sunday, it is observed on Monday:
- New Year’s Day (January 1st)
- Martin Luther King, Jr./Civil Rights Day (3rd Monday in January)
- Presidents' Day (3rd Monday in February)
- Memorial Day (Last Monday in May)
- Independence Day (July 4th)
- Labor Day (1st Monday in September)
- Columbus Day (2nd Monday in October)
- Veterans Day (November 11th)
- Thanksgiving (4th Thursday in November)
- Christmas (December 25th)
If you were unable to find your answers on our website or have a suggestion for website improvement, please direct your inquiry to Webmaster@psprs.com.
