Members of PSPRS-managed Plans, employers, local boards, policymakers and the public may direct inquiries to the office Monday through Friday from 8:00am to 5:00pm (excluding state holiday's listed below); however, to ensure that the appropriate staff member is available, we encourage you to set up an appointment prior to visiting, as well as member and retiree walk-ins are welcome to come into the office prior to 4:00pm.  In order to best provide information, take a look at the following options:

Calling PSPRS

Main phone line: (602) 255-5575
Main phone line (toll-free): (877) 925-5575
Main fax: (602) 255-5572

Visiting or Mailing PSPRS

3010 E. Camelback Rd., Suite 200
Phoenix, AZ 85016-4416

PO Box 17670
Phoenix, AZ 85011-0670

Cancer Claims

PO Box 17323
Phoenix, Arizona 85011-0323

Emailing and Faxing PSPRS

If you were unable to find your answers on our website, or have a suggestion for website improvement, you are welcome to email your questions through our Online Form, or Webmaster@psprs.com; inquiries will be answered within 2 to 3 business days. To submit emails that include attachments, select the appropriate email recipient from the following list:

Active Members email: ActiveMembersGroup@psprs.com
Active Members fax: (602) 296-2368

Retired/DROP members email: BenefitsGroup@psprs.com
Retired/DROP fax: (602) 296-2369

Health Insurance fax: (602) 296-2370

Legal Department: Legalteam@psprs.com
Legal fax: (602) 296-2374

Cancer Insurance: Cancerinsurance@psprs.com
Cancer Insurance claims fax: (602) 296-2371

Local Boards: Localboards@psprs.com

Employers: Employerservices@psprs.com

Address, email address and name changing

Requesting Public Records

To obtain records maintained by PSPRS pursuant to state and federal Freedom of Information Act (FOIA) laws, please complete and submit a Public Records Request Form.  You may return the form by mail, fax or email to Records@psprs.com, but please note that a signature is required as we cannot accept an electronic signature.  Additionally, PSPRS strives for transparency, but is prohibited from disclosing documents considered exempt from public disclosure under state law. A specific exemption to public disclosure exists in order to protect PSPRS investments and proprietary information and strategies of PSPRS investment partners.

Media Inquiries

Christian Palmer
Communications Director
cpalmer@psprs.com
(602) 793-5090

Social Media 

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PSPRS closes in observance of the following state holidays:

• New Year’s Day (January 1^st)
• Martin Luther King, Jr./Civil Rights Day (3^rd Monday in January)
• Presidents' Day (3^rd Monday in February)
• Memorial Day (Last Monday in May)
• Independence Day (July 4^th)
• Labor Day (1^st Monday in September)
• Columbus Day (2^nd Monday in October)
• Veterans Day (November 11^th)
• Thanksgiving (4^th Thursday in November)
• Christmas (December 25^th)