Contact Us

Members of PSPRS-managed Plans, employers, local boards, policymakers and the public may direct inquiries to the office Monday through Friday from 8:00am to 5:00pm (excluding state holiday's listed below); however, to ensure that the appropriate staff member is available, we encourage you to set up an appointment prior to visiting, as well as member and retiree walk-ins are welcome to come into the office prior to 4:00pm.  In order to best provide information, take a look at the following options:

Calling PSPRS

Main phone line: (602) 255-5575
Main phone line (toll-free): (877) 925-5575
Main fax: (602) 255-5572

Visiting or Mailing PSPRS

3010 E. Camelback Rd., Suite 200
Phoenix, AZ 85016-4416

PO Box 17670
Phoenix, AZ 85011-0670

Cancer Claims

PO Box 17323
Phoenix, Arizona 85011-0323

Emailing and Faxing PSPRS

If you were unable to find your answers on our website, or have a suggestion for website improvement, you are welcome to email your questions through our Online Form, or Webmaster@psprs.com; inquiries will be answered within 2 to 3 business days. To submit emails that include attachments, select the appropriate email recipient from the following list:

Active Members email: activemembers@psprs.com
Active Members fax: (602) 296-2368

Retired/DROP members email: retiredmembers@psprs.com
Retired/DROP fax: (602) 296-2369

Health Insurance fax: (602) 296-2370

Legal Department: legalteam@psprs.com
Legal fax: (602) 296-2374

Cancer Insurance: Cancerinsurance@psprs.com
Cancer Insurance claims fax: (602) 296-2371

Local Boards: localboards@psprs.com

Employers: employerservices@psprs.com

Requesting Public Records

To obtain records maintained by PSPRS pursuant to state and federal Freedom of Information Act (FOIA) laws please complete and submit a Public Records Request Form.  Please be aware that PSPRS strives for transparency but is prohibited from disclosing documents considered exempt from public disclosure under state law. A specific exemption to public disclosure exists in order to protect PSPRS investments and proprietary information and strategies of PSPRS investment partners.

Media Inquiries

Christian Palmer
Communications Director
cpalmer@psprs.com
(602) 793-5090

Social Media 

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PSPRS closes in observance of the following state holidays:

  • New Year’s Day (January 1st)
  • Martin Luther King, Jr./Civil Rights Day (3rd Monday in January)
  • Presidents' Day (3rd Monday in February)
  • Memorial Day (Last Monday in May)
  • Independence Day (July 4th)
  • Labor Day (1st Monday in September)
  • Columbus Day (2nd Monday in October)
  • Veterans Day (November 11th)
  • Thanksgiving (4th Thursday in November)
  • Christmas (December 25th)